Care & Maintenance
Keep your rugs beautiful for years to come
Our rugs are handcrafted from premium natural and performance fibres. Every rug has its own unique characteristics, and with simple routine maintenance, your rug will continue to look beautiful for many years.
CARING FOR YOUR RUGS
Wool Rugs
Wool is a resilient, natural fiber that is inherently soil-resistant thanks to its protective lanolin coating. Initial shedding is normal and will subside with regular vacuuming.
Rotate
Every 3-6 months for even wear.
Vacuuming
Low suction, avoid beater bars.
Spills Blots
Immediately with dry cloth
Shedding
Normal initially, subsides over time.
Sunlight
Avoid direct prolonged exposure
Jute Rugs
Jute is a plant-based fiber celebrated for its organic texture. Highly absorbent, moisture is its greatest enemy. Keep in dry, well-ventilated spaces.
Suction
Vacuum low to remove dust.
No Wet
Never steam clean or wet wash.
Dry Fast
Dry spills quickly with a fan.
Moisture
Avoid damp areas or bathrooms.
Texture
Embrace the natural variations.
Performance Rugs
Our PET rugs are crafted from recycled plastic bottles, offering a soft, wool-like feel with exceptional durability and moisture resistance for indoor and outdoor use.
Light Vacuum
Setting without bristle brush.
Durable
Stain resistant & easy clean.
UV Safe
Highly resistant to fading.
Outdoor
Suitable for outdoor covered patios.
Recycled
Made from sustainable fibers.
General Care Tips
Essential steps to preserve the longevity of your handmade investment.
USE A RUG PAD
Prevents slipping and extends the life of your rug.
AVOID SHARP
Keep sharp objects away to prevent snags or pulls.
LIFT DON’T DRAG
Lift furniture when moving it to avoid fiber damage.
AIR IT OUT
Occasionally take your rug outside to air and refresh
PROF. CLEANING
Deep clean every 12-18 months by specialists.
NATURAL BEAUTY
Slight variations in color are part of the charm.
Interactive Spot Cleaning Dashboard
An interactive directory of cleaning protocols. Select a spill type for immediate, step-by-step guidance.
Ballpoint Ink
Ballpoint Ink
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently.
3. Apply Ammonia Solution.
4. Blot again.
5. Apply White Vinegar Solution.
6. Blot again.
7. Reapply Mild Detergent Solution.
8. Rinse lightly with clean water.
9. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
White Vinegar Solution: Mix 60 ml of white vinegar with 60 ml of clean water. Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
Consider professional cleaning if staining remains.
Beer or Liquor
Beer or Liquor
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently.
3. Apply White Vinegar Solution.
4. Blot again.
5. Reapply Mild Detergent Solution if required.
6. Lightly rinse with clean water.
7. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
White Vinegar Solution: Mix 60 ml of white vinegar with 60 ml of clean water.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Bleach
Bleach
Step-by-Step Treatment Sequence
1. Blot excess liquid immediately.
2. Do not apply additional chemicals.
3. Contact a professional rug cleaning specialist immediately.
Solution Preparation
Not applicable.
Professional Cleaner Recommendation
Professional cleaning required
Blood
Blood
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently with a clean white cloth.
3. Apply Ammonia Solution if staining remains.
4. Blot again.
5. Reapply Mild Detergent Solution.
6. Lightly rinse with clean water.
7. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
Consider professional cleaning if staining remains.
Butter
Butter
Step-by-Step Treatment Sequence
1. Apply Spot Cleaning Solvent to a clean white cloth.
2. Dab the stain from the outside towards the centre.
3. Blot with a dry white cloth.
4. Apply Mild Detergent Solution.
5. Blot again.
6. Lightly mist with clean water.
7. Blot dry thoroughly.
Solution Preparation
Spot Cleaning Solvent: Use HOST® Spot Remover or a reputable rug-safe dry-cleaning solvent suitable for wool and natural fibres.
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Candy
Candy
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently.
3. Apply Ammonia Solution.
4. Blot again.
5. Apply White Vinegar Solution.
6. Blot again.
7. Reapply Mild Detergent Solution.
8. Rinse lightly with clean water.
9. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
White Vinegar Solution: Mix 60 ml of white vinegar with 60 ml of clean water. Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Catsup (Tomato Sauce)
Catsup (Tomato Sauce)
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently with a clean white cloth.
3. Apply Ammonia Solution if staining remains.
4. Blot again.
5. Reapply Mild Detergent Solution.
6. Lightly rinse with clean water.
7. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Chewing Gum
Chewing Gum
Step-by-Step Treatment Sequence
For chewing gum: freeze with an ice cube in a plastic bag until hardened, then gently break away residue and vacuum.
Solution Preparation
No cleaning solution preparation required.
Professional Cleaner Recommendation
No
Chocolate
Chocolate
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently.
3. Apply Ammonia Solution.
4. Blot again.
5. Apply White Vinegar Solution.
6. Blot again.
7. Reapply Mild Detergent Solution.
8. Rinse lightly with clean water.
9. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
White Vinegar Solution: Mix 60 ml of white vinegar with 60 ml of clean water. Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Coffee
Coffee
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently.
3. Apply White Vinegar Solution.
4. Blot again.
5. Reapply Mild Detergent Solution if required.
6. Lightly rinse with clean water.
7. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
White Vinegar Solution: Mix 60 ml of white vinegar with 60 ml of clean water. Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Coloured Candle Wax
Coloured Candle Wax
Step-by-Step Treatment Sequence
For chewing gum: freeze with an ice cube in a plastic bag until hardened, then gently break away residue and vacuum.
For candle wax: allow wax to cool, place paper towel over wax and apply a warm iron to lift the wax.
Solution Preparation
No cleaning solution preparation required.
Professional Cleaner Recommendation
No
Cooking Oil
Cooking Oil
Step-by-Step Treatment Sequence
1. Apply Spot Cleaning Solvent to a clean white cloth.
2. Dab the stain from the outside towards the centre.
3. Blot with a dry white cloth.
4. Apply Mild Detergent Solution.
5. Blot again.
6. Lightly mist with clean water.
7. Blot dry thoroughly.
Solution Preparation
Spot Cleaning Solvent: Use HOST® Spot Remover or a reputable rug-safe dry-cleaning solvent suitable for wool and natural fibres.
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Crayon
Crayon
Step-by-Step Treatment Sequence
1. Apply Spot Cleaning Solvent to a clean white cloth.
2. Dab the stain from the outside towards the centre.
3. Blot with a dry white cloth.
4. Apply Mild Detergent Solution.
5. Blot again.
6. Lightly mist with clean water.
7. Blot dry thoroughly.
Solution Preparation
Spot Cleaning Solvent: Use HOST® Spot Remover or a reputable rug-safe dry-cleaning solvent suitable for wool and natural fibres.
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Egg
Egg
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently with a clean white cloth.
3. Apply Ammonia Solution if staining remains.
4. Blot again.
5. Reapply Mild Detergent Solution.
6. Lightly rinse with clean water.
7. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Feces
Feces
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently with a clean white cloth.
3. Apply Ammonia Solution if staining remains.
4. Blot again.
5. Reapply Mild Detergent Solution.
6. Lightly rinse with clean water.
7. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
Consider professional cleaning if staining remains.
Food Colouring
Food Colouring
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently with a clean white cloth.
3. Apply Ammonia Solution if staining remains.
4. Blot again.
5. Reapply Mild Detergent Solution.
6. Lightly rinse with clean water.
7. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
Consider professional cleaning if staining remains.
Fruit Juice
Fruit Juice
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently.
3. Apply Ammonia Solution.
4. Blot again.
5. Apply White Vinegar Solution.
6. Blot again.
7. Reapply Mild Detergent Solution.
8. Rinse lightly with clean water.
9. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
White Vinegar Solution: Mix 60 ml of white vinegar with 60 ml of clean water. Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Furniture Oil
Furniture Oil
Step-by-Step Treatment Sequence
1. Apply Spot Cleaning Solvent to a clean white cloth.
2. Dab the stain from the outside towards the centre.
3. Blot with a dry white cloth.
4. Apply Mild Detergent Solution.
5. Blot again.
6. Lightly mist with clean water.
7. Blot dry thoroughly.
Solution Preparation
Spot Cleaning Solvent: Use HOST® Spot Remover or a reputable rug-safe dry-cleaning solvent suitable for wool and natural fibres.
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Furniture Polish
Furniture Polish
Step-by-Step Treatment Sequence
1. Apply Spot Cleaning Solvent to a clean white cloth.
2. Dab the stain from the outside towards the centre.
3. Blot with a dry white cloth.
4. Apply Mild Detergent Solution.
5. Blot again.
6. Lightly mist with clean water.
7. Blot dry thoroughly.
Solution Preparation
Spot Cleaning Solvent: Use HOST® Spot Remover or a reputable rug-safe dry-cleaning solvent suitable for wool and natural fibres.
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Furniture Polish (with stain)
Furniture Polish (with stain)
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently with a clean white cloth.
3. Apply Ammonia Solution if staining remains.
4. Blot again.
5. Reapply Mild Detergent Solution.
6. Lightly rinse with clean water.
7. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Glue / Model Cement
Glue / Model Cement
Step-by-Step Treatment Sequence
1. Do not scrape or apply household solvents.
2. Prevent the adhesive from spreading.
3. Contact a professional rug cleaning specialist immediately.
Solution Preparation
Not applicable.
Professional Cleaner Recommendation
Professional cleaning required
Gravy
Gravy
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently.
3. Apply Ammonia Solution.
4. Blot again.
5. Apply White Vinegar Solution.
6. Blot again.
7. Reapply Mild Detergent Solution.
8. Rinse lightly with clean water.
9. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
White Vinegar Solution: Mix 60 ml of white vinegar with 60 ml of clean water. Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Hair Spray
Hair Spray
Step-by-Step Treatment Sequence
1. Apply Spot Cleaning Solvent to a clean white cloth.
2. Dab the stain from the outside towards the centre.
3. Blot with a dry white cloth.
4. Apply Mild Detergent Solution.
5. Blot again.
6. Lightly mist with clean water.
7. Blot dry thoroughly.
Solution Preparation
Spot Cleaning Solvent: Use HOST® Spot Remover or a reputable rug-safe dry-cleaning solvent suitable for wool and natural fibres.
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Hand Lotion
Hand Lotion
Step-by-Step Treatment Sequence
1. Apply Spot Cleaning Solvent to a clean white cloth.
2. Dab the stain from the outside towards the centre.
3. Blot with a dry white cloth.
4. Apply Mild Detergent Solution.
5. Blot again.
6. Lightly mist with clean water.
7. Blot dry thoroughly.
Solution Preparation
Spot Cleaning Solvent: Use HOST® Spot Remover or a reputable rug-safe dry-cleaning solvent suitable for wool and natural fibres.
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Ice Cream
Ice Cream
Step-by-Step Treatment Sequence
1. Apply Spot Cleaning Solvent to a clean white cloth.
2. Dab the stain from the outside towards the centre.
3. Blot with a dry white cloth.
4. Apply Mild Detergent Solution.
5. Blot again.
6. Lightly mist with clean water.
7. Blot dry thoroughly.
Solution Preparation
Spot Cleaning Solvent: Use HOST® Spot Remover or a reputable rug-safe dry-cleaning solvent suitable for wool and natural fibres.
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Ink (Felt Tip)
Ink (Felt Tip)
Step-by-Step Treatment Sequence
1. Use Dry Carpet Cleaner (Solution A).
Solution Preparation
Dry Carpet Cleaner or an equivalent reputable dry cleaning powder .
Professional Cleaner Recommendation
NO
Latex Paint
Latex Paint
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot the affected area.
3. Apply Ammonia Solution if required.
4. Blot again.
5. Rinse lightly with clean water.
6. If residue remains, apply Spot Cleaning Solvent sparingly.
7. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
Spot Cleaning Solvent: Use HOST® Spot Remover or a reputable rug-safe dry-cleaning solvent suitable for wool and natural fibres. Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Lipstick
Lipstick
Step-by-Step Treatment Sequence
1. Apply Spot Cleaning Solvent to a clean white cloth.
2. Dab the stain from the outside towards the centre.
3. Blot with a dry white cloth.
4. Apply Mild Detergent Solution.
5. Blot again.
6. Lightly mist with clean water.
7. Blot dry thoroughly.
Solution Preparation
Spot Cleaning Solvent: Use HOST® Spot Remover or a reputable rug-safe dry-cleaning solvent suitable for wool and natural fibres.
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Liquid Shoe Polish
Liquid Shoe Polish
Step-by-Step Treatment Sequence
1. Apply Spot Cleaning Solvent to a clean white cloth.
2. Dab the stain from the outside towards the centre.
3. Blot with a dry white cloth.
4. Apply Mild Detergent Solution.
5. Blot again.
6. Lightly mist with clean water.
7. Blot dry thoroughly.
Solution Preparation
Spot Cleaning Solvent: Use HOST® Spot Remover or a reputable rug-safe dry-cleaning solvent suitable for wool and natural fibres.
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Marker Ink
Marker Ink
Step-by-Step Treatment Sequence
1. Apply Spot Cleaning Solvent to a clean white cloth.
2. Dab the stain from the outside towards the centre.
3. Blot with a dry white cloth.
4. Apply Mild Detergent Solution.
5. Blot again.
6. Lightly mist with clean water.
7. Blot dry thoroughly.
Solution Preparation
Spot Cleaning Solvent: Use HOST® Spot Remover or a reputable rug-safe dry-cleaning solvent suitable for wool and natural fibres.
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
Consider professional cleaning if staining remains.
Mascara
Mascara
Step-by-Step Treatment Sequence
1. Apply Spot Cleaning Solvent to a clean white cloth.
2. Dab the stain from the outside towards the centre.
3. Blot with a dry white cloth.
4. Apply Mild Detergent Solution.
5. Blot again.
6. Lightly mist with clean water.
7. Blot dry thoroughly.
Solution Preparation
Spot Cleaning Solvent: Use HOST® Spot Remover or a reputable rug-safe dry-cleaning solvent suitable for wool and natural fibres.
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Mayonnaise
Mayonnaise
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently with a clean white cloth.
3. Apply Ammonia Solution if staining remains.
4. Blot again.
5. Reapply Mild Detergent Solution.
6. Lightly rinse with clean water.
7. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Merthiolate
Merthiolate
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently.
3. Apply Ammonia Solution.
4. Blot again.
5. Apply White Vinegar Solution.
6. Blot again.
7. Reapply Mild Detergent Solution.
8. Rinse lightly with clean water. 9. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
White Vinegar Solution: Mix 60 ml of white vinegar with 60 ml of clean water. Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Milk
Milk
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently.
3. Apply Ammonia Solution.
4. Blot again.
5. Apply White Vinegar Solution.
6. Blot again.
7. Reapply Mild Detergent Solution.
8. Rinse lightly with clean water.
9. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
White Vinegar Solution: Mix 60 ml of white vinegar with 60 ml of clean water. Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
Mud/Dirt
Mud/Dirt
Step-by-Step Treatment Sequence
1. Use Dry Carpet Cleaner (Solution A).
Solution Preparation
Dry Carpet Cleaner or an equivalent reputable dry cleaning powder .
Professional Cleaner Recommendation
No
Nail Polish
Nail Polish
Step-by-Step Treatment Sequence
1. Apply a small amount of non-oily acetone nail polish remover to a white cloth.
2. Dab gently onto the stain.
3. Blot immediately.
4. Repeat if necessary.
5. Stop if colour transfer occurs and seek professional assistance.
Solution Preparation
Not applicable.
Professional Cleaner Recommendation
Professional cleaning recommended if stain remains
Oil-Based Paint
Oil-Based Paint
Step-by-Step Treatment Sequence
1. Blot excess paint carefully.
2. Do not apply water or household solvents.
3. Arrange professional cleaning as soon as possible.
Solution Preparation
Not applicable.
Professional Cleaner Recommendation
Professional cleaning required
Paste Shoe Polish
Paste Shoe Polish
Step-by-Step Treatment Sequence
1. Apply Spot Cleaning Solvent to a clean white cloth.
2. Dab the stain from the outside towards the centre.
3. Blot with a dry white cloth.
4. Apply Mild Detergent Solution.
5. Blot again.
6. Lightly mist with clean water.
7. Blot dry thoroughly.
Solution Preparation
Spot Cleaning Solvent: Use HOST® Spot Remover or a reputable rug-safe dry-cleaning solvent suitable for wool and natural fibres.
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Perfume
Perfume
Step-by-Step Treatment Sequence
1. Use Dry Carpet Cleaner (Solution A).
2. Apply Detergent (Solution B).
3. Blot.
4. Apply Vinegar (Solution D).
5. Apply Clean Water.
6. Blot Dry.
Solution Preparation
SOLUTION A: DRY CARPET CLEANER; HOST® Dry Carpet Cleaner or an equivalent reputable dry cleaning powder .
SOLUTION B: DETERGENT SOLUTION; Mix 1 teaspoon of clean, non-bleach dishwashing liquid with 1 cup of lukewar water.
SOLUTION D: VINEGAR SOLUTION; Mix 1/4 cup of white vinegar with 1/4 cup of water.
Professional Cleaner Recommendation
No
Rust
Rust
Step-by-Step Treatment Sequence
1. Apply dry carpet cleaner to the affected area.
2. Allow it to absorb the spill as directed.
3. Gently work it into the pile if recommended by the manufacturer.
4. Vacuum thoroughly to remove residue.
Solution Preparation
Dry Carpet Cleaner: Use HOST® Dry Carpet Cleaner or an equivalent dry carpet cleaning product according to the manufacturer's instructions.
Professional Cleaner Recommendation
Consider professional cleaning if staining remains.
Soft Drinks
Soft Drinks
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently.
3. Apply Ammonia Solution.
4. Blot again.
5. Apply White Vinegar Solution.
6. Blot again.
7. Reapply Mild Detergent Solution.
8. Rinse lightly with clean water.
9. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
White Vinegar Solution: Mix 60 ml of white vinegar with 60 ml of clean water. Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Tar
Tar
Step-by-Step Treatment Sequence
1. Apply Spot Cleaning Solvent to a clean white cloth.
2. Dab the stain from the outside towards the centre.
3. Blot with a dry white cloth.
4. Apply Mild Detergent Solution.
5. Blot again.
6. Lightly mist with clean water.
7. Blot dry thoroughly.
Solution Preparation
Spot Cleaning Solvent: Use HOST® Spot Remover or a reputable rug-safe dry-cleaning solvent suitable for wool and natural fibres.
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
Consider professional cleaning if staining remains.
Tea
Tea
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently.
3. Apply White Vinegar Solution.
4. Blot again.
5. Reapply Mild Detergent Solution if required.
6. Lightly rinse with clean water.
7. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
White Vinegar Solution: Mix 60 ml of white vinegar with 60 ml of clean water.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Unknown Stains
Unknown Stains
Step-by-Step Treatment Sequence
1. Blot with Cool Water.
2. Blot.
3. Apply Ammonia (Solution E).
4. Apply Detergent (Solution B).
5. Apply Clean Water.
6. Blot dry.
Solution Preparation
SOLUTION B: DETERGENT SOLUTION; Mix 1 teaspoon of clean, non-bleach dishwashing liquid with 1 cup of lukewar water.
SOLUTION E: AMMONIA SOLUTION; Mix 1 tablespoon of clear househould ammonia with 1/2 cup of water.
Professional Cleaner Recommendation
No
Urine
Urine
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently.
3. Apply Ammonia Solution.
4. Blot again.
5. Apply White Vinegar Solution.
6. Blot again.
7. Reapply Mild Detergent Solution.
8. Rinse lightly with clean water.
9. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
White Vinegar Solution: Mix 60 ml of white vinegar with 60 ml of clean water. Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
Consider professional cleaning if staining remains.
Vomit
Vomit
Step-by-Step Treatment Sequence
1. Apply Detergent (Solution B).
2. Blot the affected area.
3. Apply Ammonia (Solution E).
4. Apply Vinegar (Solution D).
5. Apply Clean Water.
6. Blot dry.
Solution Preparation
SOLUTION B: DETERGENT SOLUTION; Mix 1 teaspoon of clean, non-bleach dishwashing liquid with 1 cup of lukewar water.
SOLUTION D: VINEGAR SOLUTION; Mix 1/4 cup of white vinegar with 1/4 cup of water.
SOLUTION E: AMMONIA SOLUTION; Mix 1 tablespoon of clear househould ammonia with 1/2 cup of water.
Professional Cleaner Recommendation
No
Watercolours
Watercolours
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot the affected area.
3. Apply Ammonia Solution if required.
4. Blot again.
5. Rinse lightly with clean water.
6. If residue remains, apply Spot Cleaning Solvent sparingly.
7. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
Spot Cleaning Solvent: Use HOST® Spot Remover or a reputable rug-safe dry-cleaning solvent suitable for wool and natural fibres.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
White Candle Wax
White Candle Wax
Step-by-Step Treatment Sequence
For candle wax: allow wax to cool, place paper towel over wax and apply a warm iron to lift the wax.
Solution Preparation
No cleaning solution preparation required.
Professional Cleaner Recommendation
No
White Glue
White Glue
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently with a clean white cloth.
3. Apply Ammonia Solution if staining remains.
4. Blot again.
5. Reapply Mild Detergent Solution.
6. Lightly rinse with clean water.
7. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
Wine
Wine
Step-by-Step Treatment Sequence
1. Apply Mild Detergent Solution.
2. Blot gently.
3. Apply Ammonia Solution.
4. Blot again.
5. Apply White Vinegar Solution.
6. Blot again.
7. Reapply Mild Detergent Solution.
8. Rinse lightly with clean water.
9. Blot dry thoroughly.
Solution Preparation
Mild Detergent Solution: Mix 1 teaspoon (5 ml) of clear, non-bleach dishwashing liquid with 250 ml of lukewarm water and stir gently.
Ammonia Solution: Mix 1 tablespoon (15 ml) of clear household ammonia with 125 ml of water.
White Vinegar Solution: Mix 60 ml of white vinegar with 60 ml of clean water. Clean Water Rinse: Fill a spray bottle with clean, cool water and apply sparingly.
Professional Cleaner Recommendation
No
No care tips match your search.
Care & Maintenance Disclaimer
The care and maintenance information provided on this page is intended as a general guide only. As every rug is unique, cleaning results may vary depending on the fibre, construction, dyes, age of the rug, and the nature of the stain or spill.
Before applying any cleaning solution or stain remover, always test it on a small, inconspicuous area of the rug to ensure colour fastness and suitability. Never over-wet the rug or use excessive amounts of water, detergents, solvents, bleach, harsh chemicals, or steam cleaning unless specifically recommended for your rug type.
East India Rug Company accepts no responsibility for damage, colour loss, shrinkage, distortion, or other issues resulting from improper cleaning methods, excessive use of water or chemicals, the use of unsuitable cleaning products, or failure to follow the recommended care instructions.
For stubborn stains, significant spills, pet accidents, mould, or extensive soiling, we strongly recommend engaging a qualified professional rug cleaning specialist experienced in cleaning handmade rugs.
Nothing in this disclaimer excludes or limits any rights or remedies available to consumers under the Australian Consumer Law.